Seite - 26 - in Coaching im digitalen Wandel

Clutterbuck26 Ȥ You can check your intuitions for confirming or disconfirming evidence Ȥ It creates opportunities for in-depth review of each coaching session, from the perspective of alternative approaches (for example, »You chose not to follow this clue, but how might the conversation have gone if you had?«) or better wording of questions. Of course, this is a learning process for both the coach and the AI. Making the coach-AI partnership work The key to successful partnerships will lie in questions such as the following: Ȥ What am I not noticing? For example: • The client avoids questions that address a particular area • The micropauses, skin temperature changes, posture shifts and so on that indicate discomfort or other emotions: for example, an AI can learn to rec- ognise the physical patterns that indicate when a client is lying to them- selves • How I am reacting to the client? Ȥ What patterns are emerging? For example: • Linguistic: for example, repeated words or phrases that appear to have a particular meaning or emotive undertone • Narrative: for example, a tendency to self-sabotage or a set of limiting assumptions in the client about themselves or others • Conversational: for example, is it going round in large circles? (The struc- ture of conversation is usually too complex for humans to follow in the moment.) What can I, as a coach, learn from the patterns of this conver- sation that will improve my practice? Ȥ What other bodies of knowledge might be relevant? For example: • If I am feeling manipulated by the client, what are the signs of sociopathy that I might look out for? (And the AI can, of course, compare the con- versation with those signs.) • What do we know generally about people in the client’s situation? • What strategic planning models might be helpful here? Ȥ What is too complex for me to analyse? For example, where the client is faced with multiple, complicated choices, you will be able to ask the AI to turn these into a decision tree, which you and the client can work through together. Ȥ How can I test my intuition? The AI can either provide data relevant to the client in front of you, or a general overview of similar situations. Open-Access-Publikation im Sinne der CC-Lizenz BY-NC-ND 4.0