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earnings. The easy access to the platforms and a temporary usability effort makes this new
market very attractive for specific group of people, such as, students and mothers. Apart from
this, the anonymous competition, highly diverse qualified individuals, leads to a "price war”,
which is not regulated by an authority or legislation and as a result is equivalent to an
undercutting competition (Pongratz & Borman 2017). The platforms are structured in anonymity
between platform operators, companies and online workers (Kalkhake 2016, 52). Due to the fact
that many forms of gainful employment offer the possibility of being outsourced digitally, it can
be assumed that the phenomenon will spread in the future. This also involves aspects of new
career opportunities, chances and risks (Kittur & Nickerson 2015, 174).
Risks of Working Online
Various aspects of the situation in Germany have already been discussed in previous research
(Mrass Peter & Leimeister 2017; Ohnemus et al. 2016; Al-Ani & Stumpp 2015). The focus is on
technical necessities, economic and employment policy opportunities (Tiemann 2016, 1). Self-
determination, better work-life balance, flexibility and the possibility of increasing one's income
are just a few examples for this (Leimeister & Zogaj 2014, 212). However, risks of online work
should also being discussed, which include the following concrete problems:
• Potential refusal of payment without justification by the companies in case of performed
work;
• Loss of rights of online workers when the completed work is handed over to the platform
or company;
• Price dumping, as there are no recommended prices or minimum wages;
• An information imbalance, as platforms typically provide clients with significantly more
information than online workers;
• The data protection, which typically favours the companies;
• Missing organisations, e.g. committee memberships;
• Monotonous work and additional burden to other responsibilities, such as the institu-
tionalized workplace;
• Ergonomic aspects, such as the display size of the used device and workplace design of
online workers (Leimeister & Zogaj 2014, 212; Carstensen 2015, 190; Pongratz & Borman
2017; Peinl, Lothar & Bildat 2017, 13).
Laws, ordinances, changes in collective agreements and works agreements in this field are
visibly missing (Tiemann 2016, 4). However, target-oriented scientific research is needed to
meet the needs of the people working in the platform-based field.
The Need for Conducting Scientific Research in the Field of platform-based work
Already in 2015, the Federal Ministry of Labour and Social Affairs in Germany stated that there is
a need for basic empirical research regarding living conditions, working conditions,
remuneration and fairness standards in the area of platform-based services (Bundesministerium
fĂĽr Arbeit und Soziales, Abteilung Grundsatzfragen des Sozialstaats, der Arbeitswelt und der
sozi- alen Marktwirtschaft 2015, 66). Even though research is already being undertaken in these
topics, it usually focuses on the perspective of employers, such as platform operators, clients of
companies or other actors. Examples of research can be found from Mrass, Peters & Leimeister
(2017) and Ohnemus et al. (2016). However, little is known about the concrete organization of
72
Critical Issues in Science, Technology and Society Studies
Conference Proceedings of the 17th STS Conference Graz 2018
- Titel
- Critical Issues in Science, Technology and Society Studies
- Untertitel
- Conference Proceedings of the 17th STS Conference Graz 2018
- Herausgeber
- Technische Universität Graz
- Verlag
- Verlag der Technischen Universität Graz
- Ort
- Graz
- Datum
- 2018
- Sprache
- englisch
- Lizenz
- CC BY-NC-ND 4.0
- ISBN
- 978-3-85125-625-3
- Abmessungen
- 21.6 x 27.9 cm
- Seiten
- 214
- Schlagwörter
- Kritik, TU, Graz, TU Graz, Technologie, Wissenschaft
- Kategorien
- International
- Tagungsbände
- Technik