Page - 24 - in Coaching im digitalen Wandel

Clutterbuck24 In terms of coach maturity, we define four levels (Clutterbuck, 2010). Model- based coaches have one or two key models to draw upon that provide the boundary to their practice. Their minimal toolkit means that they do coaching to the client. Process-based coaches have a wider portfolio of approaches, giv- ing them the flexibility to engage in coaching with the client. Philosophy-based coaches have, after much deep reflection on their practice, integrated a coach- ing mindset with their identity, so we describe them as moving from doing coaching to being a coach. Systemic eclectic coaches move beyond this to a deeper understanding of the client within their context. We describe them as »holding the client, while the client has the conversation that they need to have with themselves«. It follows, therefore, that any coaching practice driven by a single or small number of models or processes is under threat. The doing of coaching can be replicated by an AI with relative ease. The being of coaching requires presence, intuition and immense compassion – a deeper emotion than is yet possible with an AI. And at the systemic eclectic level, algorithms are replaced by an instinc- tive dance, in which the coach says and does just enough to permit the client to find their own insights. There are patterns, but they are sufficiently original and variable to be beyond an AI’s programming or ability to learn – yet. Another differentiating factor is the concept of wisdom. As I define it, wis- dom is the product of reflection on experience. An AI cannot experience, in the human sense of the term, and it cannot reflect. We can define three types of wisdom: Ȥ skinny wisdom – expertise in a specific, bounded domain; Ȥ broad wisdom – reflection on life experience (personal and vicarious); Ȥ meta-wisdom – bringing together multiple, shifting perspectives. An AI has the potential to engage in skinny wisdom, but there is no way (as yet) that we can envisage it having broad wisdom or meta-wisdom. Hence, men- toring – or at least the higher functions of mentoring – is likely to be immune to an AI takeover. Implications for coaching and coaches As with any major technological change, there are winners and losers. The los- ers will be the basic mindset coaches, unless they up their game and develop greater maturity in their practice. A rough estimate from observation of accred- ited coaches in coach assessment centres is that at least three out of five are stuck Open-Access-Publikation im Sinne der CC-Lizenz BY-NC-ND 4.0