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relationship between the network partner (friends) and socioemotional and instru-
mental support. The type of company had more infl
uence on that support when there
were no network partners (friends) available for the expatriates, and less when those
contacts did exist. SMEs and their expatriate employees had less experience with
environmental factors in different countries, less power to withstand the demands of
host governments, and less reputation and fi
nancial resources, as well as fewer
resources for managing international operations. In the future, therefore, it is very
important that fi
rms, especially SMEs, develop concepts for the effective support of
staff on foreign assignment.
Social Support and Host-Country Nationals
Social support can be regarded as especially signifi
cant in the context of sojourners.
Sources of support are wide ranging and can include many different social groups,
such as family, friends, peers, coworkers, and supervisors.
A study published in “ Social Support on International Assignments: The
Relevance of Socioemotional Support From Locals ” (Podsiadlowski, Vauclair,
SpieĂź, & Stroppa, 2013 ) identifi
ed the importance of support from host-country
nationals. Using the matching or specifi
city hypothesis, which suggests that the
right match between type and source of support is needed to increase well-being
(Viswesvaran, Sanchez, & Fisher, 1999 , p. 318), the authors postulated that sojourn-
ers’ satisfaction would increase if there were an optimal match between the type and
source of social support (Madjar, 2008 ). One hundred thirty-one English-speaking
participants living in New Zealand were sampled via a snowballing technique
(Podsiadlowski et al., 2013 ). The results showed that both types of social support—
instrumental and socioemotional—were positively related to satisfaction with the
sojourn, with socioemotional support being more important in predicting satisfac-
tion with a sojourn than instrumental support, and support from host-country nation-
als being the most important source of social support. Furthermore, there was partial
support for the matching specifi city hypothesis. Only the amount of support from
host-country nationals was a signifi
cant moderator and only the relationship between
socioemotional support and satisfaction with a sojourn was moderated. The authors
found only partial support for the matching or specifi
city hypothesis. The study’s
fi
ndings showed that it did not apply to instrumental support. Additionally, results
showed that the right match between socioemotional support and source of support
was more specifi
c than expected. Only socioemotional support provided by host-
country nationals increased satisfaction with the sojourn. Support from home did
not moderate the relationship between socioemotional support and satisfaction.
This indicates that only host-country nationals are able to provide relevant socio-
emotional support if individuals are faced with un controllable stressors .
To summarize, the most important predictors for satisfaction with a sojourn were
support from host-country nationals and perceived socioemotional support. Not
only did socioemotional support from host-country nationals have a positive effect,
3 Interpersonal Networks in Foreign Assignments and Intercultural Learning Processes
back to the
book Knowledge and Networks"
Knowledge and Networks
- Title
- Knowledge and Networks
- Authors
- Johannes GlĂĽckler
- Emmanuel Lazega
- Ingmar Hammer
- Publisher
- Springer Open
- Location
- Cham
- Date
- 2017
- Language
- German
- License
- CC BY 4.0
- ISBN
- 978-3-319-45023-0
- Size
- 15.5 x 24.1 cm
- Pages
- 390
- Keywords
- Human Geography, Innovation/Technology Management, Economic Geography, Knowledge, Discourse
- Category
- Technik