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â—Ľ winter
2017/1810
T he first attempts at setting up
an internet platform for auctions
on the web failed miserably. A
secure exchange system between
anonymous agents on a global
scale seemed to present unsurmountable
problems.
Then a young programmer named Pierre
Omidyar had an idea: he introduced a
feedback forum where the rating of each
user was displayed. In his simple words:
“Give praise when it is due; make complaints
when appropriate.” Thumbs up, thumbs
down.
The rest is history: a multi-billion market
emerged almost overnight. In Omidyar’s
words: “eBay, like your favorite grade-school
teacher, recognizes and rewards good
behavior. As your feedback grows, eBay
posts stars next to your rating, each color
signifying a feedback milestone.”
Economists had a new object for their
studies: online reputation mechanisms.
Human behavior is largely influenced by
praise and blame. Our eagerness for a good
reputation is economically sound: our good
name is a capital asset for each of us. It is to
“our credit” to have acted honestly. But in addition to making economic good
sense, the craving for a good reputation
is deeply, subconsciously ingrained in our
minds. Witness a famous experiment which
took place in a British science department.
There, in a corner of the cafeteria, people
could get their milk and cookies during
tea-time. They were supposed to pay into
an “honesty box”—the sums were way too
small to have anyone check them.
Now it so happened that close to the
honesty box, a calendar hung on the wall.
Nobody paid any attention to it. For a
period of two weeks, the calendar showed
a picture of female eyes—friendly, smiling
eyes. Then, for two weeks, it showed
colorful flowers—bright lush flowers. Then
eyes again. Then flowers. And so on.
And at the end of the year, guess what?
It was found that people had paid three
times as much, during the “eye” weeks,
than during the “flower” weeks.
Most hadn’t even noticed the calendar,
let alone felt its influence. But the subliminal
effect of the eyes had been enough to make
them more honest! Which shows that,
as H.L. Mencken said, “Conscience is the
nagging feeling of being watched.” Experimental game theory—a field
which has been booming in recent years—
has brought many findings which show that
humans are not merely guided by beliefs
and preferences, but react on cues and
obey what John Maynard Keynes termed
“animal spirits”.
Economy and social sciences are deeply
influenced by human behavior, by what
David Hume termed “human nature” and
Adam Smith “moral sentiments.” They
underlie our individual actions and lead
to collective actions having a huge impact
on our planet. This is the reason why Lord
May, the former president of the Royal
Society, declared that “the only science still
capable of saving us is the science of human
behavior.”
In old Rome, families kept shrines of
their ancestors at home. Day and night
they felt watched by their ancestors. Today,
we must find ways to act, consciously and
unconsciously, under the watchful eyes of
the generations to come. â—Ľ
Further info Sigmund shared these ideas at the
European Forum Alpbach 2017 in a plenary address
and as part of the Alpbach-Laxenburg Group retreat
www.iiasa.ac.at/events/ALG-17
Karl Sigmund, senior
research scholar in the
IIASA Evolution and
Ecology Program and
professor emeritus of
mathematics at the
University of Vienna,
is a leading expert
in game theory.
The watchful eyes
of the future
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book options, Volume winter 2017/2018"
options
Volume winter 2017/2018
- Title
- options
- Volume
- winter 2017/2018
- Location
- Laxenburg
- Date
- 2017
- Language
- English
- License
- CC BY-NC 4.0
- Size
- 21.0 x 29.7 cm
- Pages
- 32
- Categories
- Zeitschriften Options Magazine