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Figure 5. Emergency calls for ambulances presented to ESTA on 21-22 November [26].
Potential: the ability to anticipate the severity of the asthma crisis. Despite a
forecast for severe thunderstorms, there was no expectation of an impending
emergency. Lack of situational awareness across the health system meant that, although
clinicians suspected that the respiratory symptoms they were seeing were caused by
thunderstorm asthma, there was no channel for sharing this information with DHHS. In
addition, the traditional system for communicating public health concerns, whereby
DHHS seeks to understand what is causing the problem in combination with its impact
on the health system before issuing public information and warnings, was unsuited to a
rapid-onset problem such as thunderstorm asthma.
Factual: the ability to learn from successes and mistakes when responding to the
thunderstorm asthma event. Following the event, the state Inspector-General for
Emergency Management was tasked by the state government to review the emergency
response.[26] The review resulted in 16 comprehensive recommendations, of which 10
were related to improving data integration and/or information systems. Various
organisations that were part of the response, including ESTA and AV, also reviewed
and updated their emergency response plans. Finally, an interagency working group
was established to share knowledge and improve procedures for detecting and
anticipating the severity of future events.
3. Explanation of success or failure of health IT system
3.1. Identifying and understanding variability in everyday work
Using RHC principles enabled an understanding of Work-as-Done when
delivering telehealth advice to new and prospective parents via video. The plan to use
both CSOs and counsellors to deliver the service was abandoned, and a revised system
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Buch Applied Interdisciplinary Theory in Health Informatics - Knowledge Base for Practitioners"
Applied Interdisciplinary Theory in Health Informatics
Knowledge Base for Practitioners
- Titel
- Applied Interdisciplinary Theory in Health Informatics
- Untertitel
- Knowledge Base for Practitioners
- Autoren
- Philip Scott
- Nicolette de Keizer
- Andrew Georgiou
- Verlag
- IOS Press BV
- Ort
- Amsterdam
- Datum
- 2019
- Sprache
- englisch
- Lizenz
- CC BY-NC 4.0
- ISBN
- 978-1-61499-991-1
- Abmessungen
- 16.0 x 24.0 cm
- Seiten
- 242
- Kategorie
- Informatik