Seite - 103 - in The Future of Software Quality Assurance

Measure Twice, Cut Once: Acceptance Testing 103 Gather Requirements High Level Design Low Level Design Development Support QA/Testing Offshore Onsite User Acceptance Stating / Pre- AcceptanceProduction Fig. 2 Outsourcing acceptance testing: onsite and offshore tasks 4.5 Best Optionfor Successful Acceptance Testing What is the best option to do the acceptance testing phase successful and, at the same time,avoidall theobstacles set beforeyou? To outsource the acceptance testing to an independent organization that will organize and carry it out for you both with the QAs it has and with end users that theywill findand train (Fig.2). Yes,despite themodelandthestrongbelief thatoutsourcingtheacceptance test- ingphaseisnotagooddecision,manynowadaysbelievetheopposite—outsourcing theacceptancetestingisoneofthegreatoptionsasyouset therequirementsandyou canguaranteetoyourclient that theresultsarereallyindependentandshowwhatthe opinionof theothersof theproductis.Theoutsourcingmodelworkstheproperway when both parties are sharing information in a timely manner and that information is correctandnotmisleading inanyway. 4.6 ToOutsourceAcceptance Testingor Not? Itwillnotbemisleadingtosay that theacceptance testingphase isnot thepreferred one to be outsourcedas the managersare quite reluctant to lose control; moreover,