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Digital coaching: A conceptually distinct form of coaching? 43
phone, e-mail, video communication, synchronous text chat or asynchronous
voice messages are essential to any remote coaching process that is facilitated
by a coach. Table 1 lists some of the different types of basic media that are used
to facilitate the coaching dialogue.
Table 1: Basic media types to facilitate the coaching dialogue
Video
communication 3D graphical self-
representation Audio
communication Text-based
communication
Synchronous Video calls, HD
videoconferencing (Desktop-based
or through HMD)
avatar-centric
interaction (with
built-in audio or
text chat) Telephone/VoIP Synchronous text
chat
Asynchronous Asynchronous
video messages Audio messages Asynchronous text
chat/e-mail
Problem-solving media can be used during the coaching session or in-between
sessions, and they tend to serve as a complementary function to the coaching
dialogue. For instance, online text-based questions and reflective journals may
be used as add-ons in-between coaching sessions to support clients’ thought
process and to scaffold their learning process by breaking it into small, manage-
able steps. Visualisation aids, such as mind-mapping software and whiteboard
tools, can be used to stimulate reflection on the coaching issue, to support the
analysis of the coaching problem and to identify a course of action. Alterna-
tively, simulations allow perspective-taking, role-play, the creation of visual met-
aphors and to test out potential solutions. Table 2 illustrates the diverse types
of problem-solving media.
Table 2: Supporting media types to complement the coaching conversation
Audio-visual Visual Auditory Text
Interactive/
non-interactive
videos 3D simulations
(virtual worlds,
constellation
tools) Visualisation aids
(graphs, online
images, mind
maps, whiteboard
sketches) Podcasts Pre-defined online
question sets,
reflective journals,
online resources
(blogs, articles),
pre-coaching
assessments
Moreover, problem-solving media, such as sets of questions that guide the cli-
ent from goal clarification and goal setting through to setting an action plan to
attain a goal, can be used for self-coaching (see table 3).
Open-Access-Publikation im Sinne der CC-Lizenz BY-NC-ND 4.0
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Buch Coaching im digitalen Wandel"
Coaching im digitalen Wandel
- Titel
- Coaching im digitalen Wandel
- Herausgeber
- Robert Wegener
- Silvano Ackermann
- Jeremias Amstutz
- Silvia Deplazes
- Hansjörg Künzli
- Annamarie Ryter
- Verlag
- Vandenhoeck & Ruprecht GmbH & Co
- Datum
- 2020
- Sprache
- deutsch, englisch
- Lizenz
- CC BY-NC-ND 4.0
- ISBN
- 978-3-666-40742-0
- Abmessungen
- 15.5 x 23.2 cm
- Seiten
- 166
- Kategorie
- Technik