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concerning gender identities on Facebook (Bivens 2017). In a third group of cases, users
dispute the validity of inferred categories, for example the prediction of sexual orientation from
Facebook posts.
Standard setting is also a major site of contestation. Often, there are conflicts about the
purposes that are being served and about the indicators against which success is measured.
Many of debates also focus on the transparency and accountability of algorithmic decisions
(Pasquale 2015; Ananny & Crawford 2018), for instance when people demand knowing how
their creditworthiness is determined.
When it comes to behaviour modification, conflicts arise about what instruments are legitimate
and adequate. The current debates over the legitimacy of nudges (White 2013; Sunstein 2016)
or about political microtargeting (Zuiderveen Borgesius et al. 2018) provide vivid examples. In
essence, these are debates about whether certain forms of exerting influence can be reconciled
with human dignity or democracy.
The conflicts surrounding each of the three components also point towards what different forms
of algorithmic regulation might look like. They show that there are other possible ways of
gathering and processing information, other ways of defining goals, and other ways of
influencing people. By criticizing the status quo, and by articulating other possibilities, the
persons involved insist that there is a choice between different forms of establishing social
order. In this sense, each of the three components, or all of them, can become politicized.
Conclusion
In this contribution, we have, in due brevity, sketched a framework for analysing regulation in
different spheres of society. As an illustration of its applicability, we have shown cursorily how
the regulation of drivers by Uber can be made sense of. Additionally, we have pointed towards
other examples of information gathering, standard setting, and behaviour modification. We think
that the framework presented above can make at least four contributions to science, technology
and society studies. Firstly, it further differentiates the ways in which behaviour can be
influenced through technology by taking into account a number of different theoretical angles.
Secondly, focusing not only on influence, but also on data, models, and standards allows us to
trace how different kinds of regulation are composed by establishing links between different
building blocks. Thirdly, this framework helps us make sense of the digital transformation
precisely because it is not limited to it; rather, we can compare digital and non-digital ways of
regulation, and can thus determine what is and what isn’t unique about the digital
transformation. Lastly, it allows us to distinguish various forms of political struggles around
algorithmic regulation by directing scholarly attention to the regulatory components that are
being politicized.
Of course, the framework is no end in itself, but has to prove itself in empirical work. Future
research will therefore be dedicated to refining it and using it to conduct comparative research.
As a result of this, we hope to identify typical combinations of attributes across the three
components. Such clusters would then allow a more detailed and contextualized understanding
of algorithmic regulation and might point to strategies typical for specific spheres of society or
levels of organization. Finally, such an analytical approach therefore promises a better informed
diagnosis about how social order is established and maintained in the digital age.
54
Critical Issues in Science, Technology and Society Studies
Conference Proceedings of the 17th STS Conference Graz 2018
- Title
- Critical Issues in Science, Technology and Society Studies
- Subtitle
- Conference Proceedings of the 17th STS Conference Graz 2018
- Editor
- Technische Universität Graz
- Publisher
- Verlag der Technischen Universität Graz
- Location
- Graz
- Date
- 2018
- Language
- English
- License
- CC BY-NC-ND 4.0
- ISBN
- 978-3-85125-625-3
- Size
- 21.6 x 27.9 cm
- Pages
- 214
- Keywords
- Kritik, TU, Graz, TU Graz, Technologie, Wissenschaft
- Categories
- International
- Tagungsbände
- Technik