Page - 303 - in Intelligent Environments 2019 - Workshop Proceedings of the 15th International Conference on Intelligent Environments

formost countries.Generally, themainconcerns regarding legal issues aredataprivacy, data access andmanagement, informed consent, and stakeholders’ interests [42]. Some studiesreport that ifdataconfidentialityandsecurityareensuredinasmarthousewelfare technology, thennomajor legalproblems shouldarise [43]. In Norway, themunicipality is responsible for providing care services to its resi- dents [42].Among these services are offeringhomehealth care, practical assistance for daily tasks, and residence in nursing homes.Due to the shortage of nurses [44] and the government investment inwelfare technologytocopewith it,Norwayismovingtowards standardizing welfare technology and is called “Morgendagens omsorg” (tomorrow’s care) [45]. Finally, it is important tomention that there should always be user feedback in the research and development (R&D) stage. Older people’s feedback can reduce possible errors in theproduct [46]. Inaddition, rejectionfromolderpeoplecanbeavoided if their feedback is taken intoaccount from thebeginning [47]. 5.4. On theOlderPeopleStrugglewithTechnology Traditionally,humancomputer interaction(HCI)refers tohowtheperson(user) interacts withcomputers.However,with the increaseof technology to thepersonal level, thisarea hasextended tohuman-centered informatics [48]. Toachieve the full potential ofwelfare technology,HCI shouldbe considered.Un- fortunately,most researchers disregard this.As a result, the final interfaces or products donot accommodate theneedsofolderpeople [49]. It is thought that older people strugglewith technology, but this claim needs to be addressed,notonlystated. Indeed,a studysuggested thatolderpeoplestruggling isonly a stereotype and that older people are open to tryingnew technology [50].Therefore, if technology researchers believe that older people have difficultieswith technology, then more exploratory studies need to be performed to find out why older people tend to struggle with technology - instead of hoping for the newer generation to use welfare technology in the future. Finally, it isworthnotingthatolderpeople’sdifficultiesvaryaccordingtogeneration andplace.Nevertheless,understandingwhyolderpeoplestruggleshouldnotbeomitted; otherwise, welfare technologywill always be a challenge for current and future older people [50]. 6. Recommendations In thisanalysis, theconnectionandgapsbetween technologyandhealthcarefieldwithin welfare technology areawere discussed. Technology researchers generally assume that the needs of older people are house automation or fall detection.While it is true that older peoplewould appreciate not lyingon thefloor for hours,manyof them think that falling is not something that would happen to them. Therefore, it is necessary to find outwhatother requirementsolderpeoplehave.Technologyresearchershave toconsider olderpeople’sneedsbymaking theolderpersonaprioritybyplacing theolderperson in thecentre. V.G.Sanchez /WelfareTechnology,Healthcare,andBehaviourModelling–AnAnalysis 303