Page - 55 - in The Future of Software Quality Assurance

The Tester SkillsProgram 55 Coaching up as well asdown (managers) Coaching Communication skills, how to articulate questions and information Communication Critical thinking, and influencing CriticalThinking, Communication Critical testing skills Testing Fundamentals Collaboration skills, testers create tests and automation in isolation.Testers bring inpairing, risk discussions, bug bashes Collaboration, Communication Testing as an activity not a role, butorganizations exist to achieve outcomes Testing and Stakeholders ‘There are people who lose their ability to think’, don’t ask questions, don’t challenge Test Motivation Critical thinking CriticalThinking Understanding what devs do well and testers/SDETSs do well (and not so well) Developer Testing, SDET Role High-performing teamshave devs writingautomation Test Automation What do stakeholders need from testers? Testing and Stakeholders Can you teach exploratory testing? Is it a mindset? Oran aptitude? Exploring Sources of Knowledge, Exploratory Testing BBST isa much more in-depth regime. Big investment of time. Advanced Testing Coach in all directions Coaching Devs need better test skills too! Developer Testing Mastery vs. capability? Advanced Testing How long to achieve (assessment of?) capability? Certification, Advanced Testing How long to achieve (assessment of?) mastery? Certification, Advanced Testing Qualification, certification? Certification, Hiring Testers A lotof testers lack the confidence/aptitude toexplore and to question software Test Motivation,Testing Fundamentals, Exploratory Testing Most people are not critical thinkers Test Motivation,Critical Thinking Certification used asa tick-box to impress employers, not to improve skills Certification Testers unwilling to learn, improve Test Motivation,Adapting Testing Reluctance to testbelow the UI Technical Testing, Testability Unwillingness to test ‘outside the box’ Test Motivation,Modelling Inability todemonstrate the value of testing Testing and Stakeholders, Test Motivation