Page - 105 - in The Future of Software Quality Assurance

DistributedTestingTeams TheChallengeof WorkingwithDistributedTesting Teamsand PerformingaHigh-Quality Work AlfonsinaMorgavi Abstract Working with distributed testing teams means a significant change in management,perspectiveand levelofeffort. In this chapter, I’ll try to describe some of the experiences I have gone through during the past3years, and thestrategieswe are implementing tosucceed. Keywords Software testing · Software tester · Softwarequality · Onshore testing · Offshore testing 1 Introduction Those of us who have been somehow pioneers in testing, know from experience that the specialty has had a difficult childhood. Comparing it with people’s life cycle, we might agree that testing has also had a difficult journey through teenage years. We can say that it was not until a few years ago that testing earned its own identity,andthepracticestartedbeinghandledinamorematurewaywithprocesses, methodology and a broad spectrum of training possibilities. However, can we say withcertainty that wearenowgoing througha stageofmaturity? Constant evolution of technology and new global delivery methodologies have enabled us to work in offsite, nearshore and offshore modeswith teams distributed in different regions of the globe, taking advantage of varied expertise in multiple disciplines. But are we really ready to work with distributed teams and still provide high- qualityservices? (Fig.1) The challenge is how to achieve highest performance when working with distributed teams in different locations,howto train them for a homogeneouswork andhowtoreachtherightlevelofcommunicationsothat itdoesn’tbecameabarrier in theirperformance. A.Morgavi QActionsSystem SRL, Buenos Aires, Argentina ©The Author(s) 2020 S.Goericke (ed.), The Future of Software QualityAssurance, https://doi.org/10.1007/978-3-030-29509-7_8 105