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sector is in accordance with the law, in both cases can not stop serving his intervention
in the field of intelligent tourism.
1.- Open tourist data
Within the limits of privacy and the risk of computer security, the opening of data
generated by the Tourist Administration is a requirement of transparency of public
powers in a context of control of administrative activity, and at the same time makes
possible its reuse, either by the Administration itself, or by individuals and companies
in the tourism sector.
In this sense, collecting data that by themselves lack value and endowing them with
meaning to turn them into valid knowledge and with value for others constitutes the
essence of open data.
In relation to the generation and transfer of data, the technical means in the tourism
sector on the one hand have reduced the activity of mediation in that they allow the
user to be directly related to the provider of tourist services, and, on the other, they
intensify this mediation activity, since they make it possible for internet portals
anywhere in the world to become mediators.
In any case, either because the service provider advertises on the network (the case of
the owner of tourist holiday homes that offers a property of their property, in exchange
for a price, on a portal such as airbnb), or because a portal web intercepts the
announcement of a private individual and incorporates it into its catalog of services, the
truth is that millions of data from users and providers of tourist services circulate
through the network with little control [7].
Being that the reality of the tourism sector derives towards the digital world,
administrative intervention can not remain anchored in the inspection visits and the
requirement of documentation, because in that case it does not reach the fullness of the
legal-administrative relationship. The analysis of the networks becomes essential to
ensure compliance with tourism regulations and macro data analysis of course allows
for massive and automated verification of compliance or non-compliance (fraud).
Otherwise, we find the paradox that the applicable regulations are not required of a
large number of obligors, because they simply do not exist for the tourism
administration, because there is no evidence of their involvement in the market as tour
operators, and control over they are given exclusively in case of a possible complaint.
In this sense the inspection activity of the Tourist Administration can link data obtained
in the network with their own databases and confirm in a very short time if they have
proof that a private person markets their home and therefore can or should be subject to
control administrative, that a hotel accommodation establishment markets more places
than it has declared, or provides services inferior to those that are required by law.
The question asked at this point is whether the Tourist Administration can apprehend
such data, and the answer will be different depending on whether you access such data
directly from the individual or through the mediator.
F.J.BauzáMartorell / IntelligenceTourismandPublicAdministration 197
Intelligent Environments 2019
Workshop Proceedings of the 15th International Conference on Intelligent Environments
- Titel
- Intelligent Environments 2019
- Untertitel
- Workshop Proceedings of the 15th International Conference on Intelligent Environments
- Autoren
- Andrés Muñoz
- Sofia Ouhbi
- Wolfgang Minker
- Loubna Echabbi
- Miguel Navarro-Cía
- Verlag
- IOS Press BV
- Datum
- 2019
- Sprache
- deutsch
- Lizenz
- CC BY-NC 4.0
- ISBN
- 978-1-61499-983-6
- Abmessungen
- 16.0 x 24.0 cm
- Seiten
- 416
- Kategorie
- Tagungsbände