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104 M.Mitev they strongly believe that the internal team has a better understanding both of the system and of the requirementsof the end user. As other research show, this is not quite trueandmayeven lead toa failure. A fewreasons in supportofoutsourcingacceptance testing: 1. An external teamdefinitelyaddsvalue in termsofcompleting the test coverage. 2. Theyhaveamoreobjectiveviewof thebusinessscenarios thatmayoccur in that industry. 3. Externalconsultantscanhelptest theperformanceof theapplicationduringpeak periods. Before outsourcing the acceptance testing phase, there are always things to consider.Thesix mainonesare listed below: 1. Establishgoalsforengagingwiththeacceptancetestingconsultants—thevendor should have expertise in the area and also should be engaged quite early in the process. 2. Innovationandcustomizationarekeyqualitiesforthevendors—lookforvendors with acreativeapproachto testing. 3. Analyse trendsandmetrics 4. Encouragecross-functionalcoordinationandinterorganizationalcommunication —proper communication and the cooperation between internal and external teams iskey tosuccessfuloutsourcing. 5. Select the rightpeople for the right job. 6. Develop effective tracking and controlling mechanisms—at least at the begin- ning. After you have established a good relationship with the vendor, you may skip thosewell-definedandmeasurableparameters formonitoringandcontrol. Thus,aftercarefullyplanningeverythingandconsideringtheoptionofoutsourc- ing,youwillhavea reallygoodreleaseat theendof theacceptancetestingphase. It isnotaneasy task,butmustnotbeneglected.Neglectingitwilldefinitelycostmore thanexecutingtheacceptance testingonyourownwithall thestrugglesanda good option isoutsourcing. Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation,distributionandreproduction inanymediumorformat, as longasyougiveappropriate credit to the original author(s) and thesource, provide a link to theCreative Commons licence and indicate if changes were made. The images or other third party material in this chapter are included in the chapter’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the chapter’s Creative Commons licence and your intended use is not permitted by statutory regulation orexceeds the permitteduse, you willneed toobtain permission directly from the copyright holder.